FREQUENTLY ASKED QUESTIONS
CLARITY from
THE START
We believe the best partnerships are built on transparency. Here are the answers to the most common questions about our process, investment, and how we work with ambitious founders like you.
OUR SERVICES & PROCESS
What services do you offer?
Sater Creative is a full-service social media and digital marketing agency specializing in Social Media Management, Content Creation, Email Marketing, Brand Strategy, and Paid Ads. Our services work together to create a cohesive online presence that grows your brand, builds trust, and drives real results. We work with businesses that want a long-term strategic partner to elevate their digital footprint.
How long does a typical project take?
Social media retainers begin immediately after onboarding and run month-to-month.
For project-based services (such as brand shoots, email sequences, or website builds), timelines vary depending on scope. Most projects range from 2–6 weeks, depending on deliverables, revisions, and your availability during review stages.
What is my involvement in the process?
We handle the strategy, creative direction, content planning, posting, engagement, and optimization — but you’re the expert on your business.
Your involvement is strongest during:
Our onboarding questionnaire
Monthly content review
Content days where we capture footage/photos
Providing timely feedback
The more aligned we are, the stronger the output. It’s a true partnership.
INVESTMENT & PARNTERSHIP
What is the investment for Social Media Management?
Our monthly retainers are customized based on posting frequency, content days, and strategy needs. Packages begin at:
The Essentials: Starting at $1,000+tax/mo
The Experience: Starting at $1,400+tax/mo
The Elite: Starting at $2,000+tax/mo
After our consultation, we provide a tailored proposal outlining deliverables and investment.
What does your payment structure look like?
For monthly retainers, payment is due on the 1st of each month.
For project-based work, we require:
50% deposit to secure your spot
Remaining balance due at project completion before final delivery
All payments are non-refundable due to time reserved, planning, and strategy work.
Who is the ideal client for Sater Creative?
We work best with small- and medium-sized businesses that value quality, consistency, and strategy.
Our ideal client:
Understands that marketing is an investment, not an expense
Wants to grow but doesn’t have the time or team to do it internally
Trusts our creative direction
Values collaboration, communication, and long-term partnership
You don’t need to be “social-savvy” — that’s what we’re here for.
GETTING STARTED
What is the first step to working together?
It starts with a conversation. Step one is to fill out our inquiry form with as much detail as possible. If we’re a great fit, you’ll be invited to a free discovery call to talk through your goals, your brand, and how we can support you.
What should I have prepared for our consultation call?
Come with clarity on your business goals — even if they’re big, messy, or still forming.
Think about what you hope to achieve:
More consistent content
Increasing engagement
Growing visibility
Driving sales
Taking content off your plate entirely
Showing up online with confidence
A clear direction allows us to build the strongest strategy for you.
GET STARTEDREADY to LAUNCH YOUR BRAND?
No matter where you are in your journey, Sater Creative helps you build a brand that stands out and sells.